ORDERING
Order with confidence. Purchase items through our eBay store tahajo accessories and Etsy shop rdwdollwear. Major credit cards, bank and debit cards accepted in U.S. currency via PayPal.
SHIPPING
Orders are shipped with USPS first class or FedEx ground/ home services in 1 - 2 business days after checkout. Expedited shipping is available and must be selected for shipping method before finalizing your order.
DELIVERY
Please allow 2 -5 days for delivery based on your selected shipping method. Shipment tracking confirmation is provided via email to check the status of delivery. If any questions regarding order, product availability or information, contact info@tahajo.com.
Monday - Friday, 9am - 5pm.
RETURNS
Unworn, unused, unaltered items may be returned in their original packaging within 30 days of receipt. Refunds, exchanges, replacements and credits are processed within 2 -3 business days of receipt of package. Exchanges and replacements are shipped free of charge
TERMS of use
This site, including all content such as text, data, artwork, images, photographs, graphics, merchandise and messages, is the property of tahajo or that of our licensors or suppliers and protected by patent, trademark and/or copyright under United States law. We grant you access to this site, its contents, services and sales of merchandise contained here solely for your personal, noncommercial use. You may download or copy the content displayed on the Site for your personal use only. You may not use, download, upload, copy, print, display, reproduce, resale, publish, modify, remove, append, license, post, transmit or distribute content from this site in whole or in part, for any public or commercial purpose without the specific prior written permission of tahajo. If you do not agree to abide by these Terms of Service, discontinue use or access of this site.
PRIVACY POLICY
We may use information you share directly with us for various purposes, collecting information about you to help improve your online shopping experience. Information obtained will provide products and services requested, help us offer promotions, rewards, events and news of interest to you and analyze activity, usage and trends to better our marketing strategy. By accessing our Site or providing information to us, you consent to the processing of information in the U.S. as governed by U.S. law. We do not collect information with purpose to share, trade, sell, release or distribute the information provided to us with vendors, business partners, service providers, consultants, third parties or other corporate entities.
CARE
Recommendations for tahajo hats, scarves and doll clothing
Hand wash or dry clean only.
For best results, soak in soapy lukewarm or cold water. Recommend specially formulated wool shampoos to clean and preserve such as Walker's Apothecary BIRDBATH COLLECTION.(Complimentary samples of Birdbath Wash & Refresh with purchase of tahajo hat, scarf or rdwdollwear items). Gently scrunch knitwear/ dollwear, carefully avoiding extreme friction, agitation or rubbing fibers aggressively. Do not wring or twist to remove water. Fold in half or quarters and squeeze out the water without twisting yarns or fabric. Then place on a dry towel, roll both together into a tight sausage and press down firmly to remove excess water. Lay flat to dry if possible. Line dry longer lengths as necessary. No iron. Steam to remove creases and wrinkles.
CREDITS
Model
Lauren
Photographer
Itaysha Jordan Studios
Makeup & Hair
Shalea Walker